terms and conditions
1. Introductory provisions
1.1. These business conditions of the trading
with its registered office at Policanska 1487, 190 16, Praha 9 - Újezd nad Lesy
(referred to as the "Seller")
rights in accordance with § 1751 of the Act no. 89/2012 Coll., as amended (the "Civil Code"), the mutual rights and obligations arising under a contract concluded between the Seller and another natural person (referred “Buyer”), through the online store on the website https://www.purelifepraha.com/ (referred to as the “web interface of the store”).
1.2. The wording of the terms and conditions may be changed or supplemented by the seller. This does not affect the rights and obligations arising during the period of validity of the previous text.
1.3. If the contracting parties agree in the purchase contract on provisions deviating from these terms and conditions, these provisions shall prevail.
2. Create an order
2.1. Products can be ordered directly from the web interface of the store without the need for registration.
2.2 . When ordering products, the buyer is obliged to provide true information.
3. Conclusion of the purchase contract
3.1. The presentation of the goods placed on the web interface of the store is of an informative nature and the seller is not obliged to conclude a purchase contract between the parties to the products.
3.2. The price of the products is stated including value added tax and remains valid as long as it is displayed on the web interface of the store.
3. 3 . The buyer sends the order to the seller by clicking on the "Complete order" button.
3. 4 . After receiving the order, the seller will confirm this fact to the buyer electronically to the e-mail address specified in the order. Furthermore, after preparing the order, the seller will confirm to the buyer the possibility of collecting it by e-mail. The contractual relationship between the seller and the buyer arises upon delivery of this confirmation.
4.1. The total payment of the price is due from the moment the Order is finalized through the confirmation “click”.
4.2. The price chargeable from the Client is the one which was displayed on the Website at the time the Order was finalized. The Client agrees to pay the entire stipulated price for the ordered Products (price of the Product and delivery price).
4.3. The Client has an option to pay the Order exclusively by a credit card (Visa, Eurocard/Mastercard) or bank account transfer or cash. The Client guarantees that he has a necessary authorization to pay by credit card when ordering Products.
4.4. The Client may be charged with the possible extra costs caused by the utilization of a foreign payment cards. Please note that Purelifepraha is not capable of determining in advance the amount of such charges if any. In this respect please contact your bank in order to get information about the exchange rates and/or exchange rate commissions in force.
4.5. Purelifepraha reserves the right to change the payment terms at any time.
5.1. Delivery will be made to the address specified when the Client completes the Order.
5.2. Purelifepraha aims to fulfill the Orders by the approximate delivery date specified on the Website or within the delivery period set out in the Order Confirmation or, if no delivery date is specified, then within a reasonable time from the date of the Order Confirmation, unless there are circumstances beyond our control which prevent us from doing so. Normal delivery times do not apply to unavailable Products’ or specific agreement made between the Parties.
5.3. In the event of Products which are sold-out or unavailable, Purelifepraha engages to inform its Clients as early as possible and to specify the approximate availability term. After receiving the information the Client has an option to choose to wait for the Product to be available again or to be reimbursed for the unavailable Product.
5.4. No compensation will be offered for late deliveries in any event.
6. lost and uncollected parcels
6.1. In the case in which the client has chosen a delivery mode without insurance, Purelifepraha is not obligated to reimburse the lost Products.
6.2. Where Parcels are not collected by the Client these will be returned to Purelifepraha . In case the Client wishes the Products to be resend she/he has to assume the forwarding delivery fees.
7. Rights from defective performance (complaints)
7.1. Rights and obligations relating to rights arising from defective performance are governed by generally binding legal regulations, in particular the relevant provisions of the Civil Code and Act No. 634/1992 Coll., On Consumer Protection, as amended.
7.2. The seller is responsible to the buyer for the fact that the ordered goods have no obvious defects and that the goods:
has characteristics which the contracting parties have agreed or which can be expected given their nature
is in the appropriate quantity, measure and weight
meets the requirements of Czech legislation
7.3. Rights from defective performance can be exercised only at the address of the seller's premises.
8. Withdrawal from the purchase contract
8.1. In accordance with the provisions of Section 1829 of the Civil Code, the buyer has the right to withdraw from the purchase contract within fourteen (14) days of receipt of the products.
8.2. In the event of withdrawal from the purchase contract, the purchase contract is canceled from the beginning. In such a case, the buyer must return the products to the seller within fourteen (14) days of withdrawal from the purchase agreement. If the buyer withdraws from the purchase contract, he/she bears all costs associated with the return of products to the seller.
8.3. In the event of withdrawal from the purchase contract, the seller will return the funds received to the buyer within fourteen (14) days of withdrawal from the purchase contract, in the same manner as the seller received from the buyer.
8.4. The seller is entitled to unilaterally set off the right to compensation for any damage caused to the returned products against the buyer's right to a refund of the purchase price.